FAQ

Are the books Hard copy or soft copy from your website?

All of our MUS Books and other online material on this site are electronic PDF documents (Soft copy) that you can download and view from your PC/Mobile device.

I can not download the purchases using my Phone/Tablet?

Most of our PDF files are over 600MB. You will need a PC/Laptop with a fast internet connection to download the files.

When will I get my order?

Once you have paid for the item they are immediate ready for you to download. You can download the files by logging on to your account or by clicking on the link sent to your email.

What are the shipping options?

There are no shipping options. All of our Books online are electronic PDF documents.

What do I do if I never received my order?

You can download your purchases by signing in to your account and then click on My account > Downloads > Here you will see all your PDF orders that you have purchased. Click on the product you want to download.

Where are you located?

Our office address is
20 Wellington Business Park, Crowthorne, RG45 6LS, UK

How do I contact you if my question is not answered here?

Click here and submit your questions and we will get back to you within 3-5 working days.

Where do i download a PDF reader from?

You can download a PDF reader by clicking here or you can visit https://get.adobe.com/uk/reader/

How many times can i download my item from my account?

Your Digital purchase is available to download for 14 days from this website, once you have made the payment.

Is this site secure?

All data on this site is encrypted using SSL. In addition we use site lock to scan our site of malware. Please note all payments are processed using Paypal

the worlds leading online payment platform.

My Download is expired?

All download links expire in 14 days from the purchase date. You can read our terms and conditions by clicking on the link below

https://shop.majlis.org.uk/terms-conditions

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