Terms & Conditions

Majlis e Ulama e Shia Europe  [MUS] www.majlis.org.uk/contact-us/
20 Wellington Business Park RG45 6LS. Crowthorne, UK


This website is operated by {MUS}. Throughout the site, the terms “we”, “us” and “our” refer to {Majlis e Ulama e Shia Europe}. {MUS} offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Online Store Terms

  1. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2) You must not transmit any worms or viruses or any code of a destructive nature.

Digital Downloads

3) You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service provided.

4) All download links will expire after 14 days of you making the purchase.  You will have 14 days to download your digital content/books after that you will have to purchase the product again to download it.

5) All products on this site are PDF Soft copies only.  This website does not sell hard copies of any books.

6) Prices for our products are subject to change without notice.

7) We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

8) We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

9) We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

10) We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

11) We reserve the right to limit the quantities of any products or services that we offer.

12) All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any

13) We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


Personal data retention
We will not retain personal data when it’s no longer needed for processing.

Inactive accounts deleted after 2 Week(s)

Pending orders deleted after 1 day

Completed orders are deleted after 1 Month.  All customers who purchased a digital download from this site have 14 days to download the content before the download link is expired.



Accuracy Of Billing And Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address so that we can complete your transactions and contact you as needed.

For more detail, please review our Privacy Policy below.

All financial transaction on this website is processed by Paypal.  Please read and agree to their T&C before making a payment.

Changes To Terms and Conditions

You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.


Online privacy statement

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.


How we use your information

This privacy notice tells you how we, Majlis e Ulama e Shia (Europe), will collect and use your personal data, & lists the key services we provide that use/process personal data below:

 Live Online Madressah Classes: Minimal Data collected to ensure we have parental consent, a method to contact and deliver the online teaching service.

 Membership/Volunteer Form – Processing done by Jotform, data used by management to select volunteers for projects they have shown interest in.

 Standing Order Form and Gift Aid Form – this is PDF download only, which will be scanned and emailed to central email address, to process with the relevant bank. (No Paper).

 Donation via Paypal – All personal data is processed by Paypal, see there policy for details.

 Camp Fatimiyyah: In order to ensure we have consent and all information needed to safely carry out the camp’s purpose, we will collect personal data.


MUS Weekly News Letter: We will process the email subscription request, to add the requester to the weekly distribution only (consent detailed in 3.2).

 MUS Forums: Account creation has a few mandatory fields, to enable email validation, no other personal data stored.

 ShiaSpouse Matrimonial service, we will collect personal information that is commonly expected to be available to be shared on a public profile, the finer details and governance around the shiaspouse service are covered in a dedicated privacy policy, click here.

 Shariah Board: Phone service in which data will not be stored, nor will the calls be recorded. Only record will be kept in event where the caller has requested a face to face meeting, this will be documented and shared with the central council for approval in order to safeguard the person seeking advice.

 CV Review Service: Email storage of CVs received until the review has not been completed, it is deleted once completing the request.

 Madressah Management Tool – This service is not live yet, it does have personal data collection for parents, teachers and students, only enough to be able to correctly delivery the course content and activities, all parents, teachers and students will be completing consent explicitly as design of the portal.

 ClassDojo – This is an interactive teaching rewards tool, with built in safeguarding and Privacy controls, limited data by consent of users will be required, data not handled by MUS.

 Zoom – No requirement to collect personal data, although users may display their name, this will not be processed or stored.

 WhatsApp – Multiple groups, public join by consent only, through public Join group links, exception being selected volunteers who are added as contacts.


Why does Majlis e Ulama e Shia (Europe) need to collect and store personal data?

In order for us to provide you with any service we need to collect personal data for correspondence purposes and/or detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes Majlis e Ulama e Shia (Europe) would contact you for additional consent.


Will Majlis e Ulama e Shia (Europe) share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to Majlis e Ulama e Shia (Europe) in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Majlis e Ulama e Shia (Europe)’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.


How will Majlis e Ulama e Shia (Europe) use the personal data it collects about me?

Majlis e Ulama e Shia (Europe) will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Majlis e Ulama e Shia (Europe) is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.


Under what circumstances will Majlis e Ulama e Shia (Europe) contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.


Can I find out the personal data that the organisation holds about me?

Majlis e Ulama e Shia (Europe) at your request, can confirm what information we hold about you and how it is processed. If Majlis e Ulama e Shia (Europe) does hold personal data about you, you can request the following information:

 Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.

 Contact details of the data protection officer, where applicable.

 The purpose of the processing as well as the legal basis for processing.

 If the processing is based on the legitimate interests of Majlis e Ulama e Shia (Europe) or a third party, information about those interests.

 The categories of personal data collected, stored and processed.

 Recipient(s) or categories of recipients that the data is/will be disclosed to.

 If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.

 How long the data will be stored.

 Details of your rights to correct, erase, restrict or object to such processing.

 Information about your right to withdraw consent at any time.

 How to lodge a complaint with the supervisory authority.

 Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

 The source of personal data if it wasn’t collected directly from you.


 Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Majlis e Ulama e Shia (Europe) accepts the following forms of ID when information on your personal data is requested, atleast one from each of the sections is required:

Personal ID

– Passport

– driving licence

– Public Professional profile (LinkedIn)

Address Validation

– birth certificate

– utility bill (from last 3 months)

– driving licence